What Keys Customers Are Saying: A Heartfelt Look at Real Experiences
I am a writer and Keys® fan. Wendy asked me to take a read of her customer testimonials and write a summary. I think she wanted a paragraph, but I gave her an article that I hope is as compelling as her products.
Reading through the testimonials on Keys Pure’s website feels like sitting down with old friends sharing their most genuine stories of relief, gratitude, and sometimes even life-changing transformations. These aren’t polished marketing statements—they’re real voices from real people who found something that finally worked when nothing else would.
The Common Thread: When Nothing Else Worked
What strikes you immediately is how many people come to Keys at their wit’s end. There’s Kim, who watched her husband get stung by a wasp and grabbed Skin Aid instead of ammonia—and found almost immediate relief. There’s Debbie, facing breast cancer and radiation treatments, researching everything because she wasn’t satisfied with the typical recommendations, who stumbled upon Keys and calls it finding “a gold mine”. And then there’s Marnie, who suffered with eczema for ten years—a full decade of itching, scratching, and every prescription under the sun—until Tortuga lotion cleared her hands within a month. She wrote that she cried while sharing her story because the relief so profoundly changed her life and outlook.
The Rosacea Relief Stories
Multiple people mention rosacea, and their gratitude practically jumps off the page. John’s straightforward “Thank you so so so much for making and selling these products! They are the only products that work for my rosacea skin!!” captures the exasperation of trying product after product. Kate bought Solar Rx as a simple moisturizer with sunscreen, and within a week, her rosacea redness had diminished so much she had to reach out to the company—and the founder actually replied on a Sunday to explain it was the uncoated zinc oxide helping. Amy found that Reflex Probiome oil made her redness “almost non-existent” after just a week.
Parents Finding Solutions for Their Kids
The testimonials from parents are especially moving. One mom discovered Keys when she was pregnant and broke out with contact dermatitis in her final weeks before delivery—she couldn’t use any products except Keys, which healed her skin in just two days. Six years later, she still keeps Keys products in the house at all times for everything from face wash to cuts to sunburns. Then there’s Jenni, whose eight-month-old son suffered from baby eczema since he was two months old. She’d tried every “very dry, sensitive skin” cleanser she could find, and his skin just got worse. Within three days of using Mangrove Soap, there was huge improvement, and halfway through the bottle, his skin was almost completely healed.
The Unexpected Heroes: MetaCare and RediCare
If there were MVP products in these testimonials, MetaCare and RediCare would be strong contenders. People talk about MetaCare like it’s their secret weapon. One person used it for severe bug bite rashes and immediately turned to it when they got shingles, knowing it was “the only lotion that was soothing enough to calm the itchiness”. A quadriplegic man named John received MetaCare from a friend for his bed sores and within days felt better, calling it “some light in my life”. A commercial pilot with burned hands and arms from a crash found that after skin grafts left his skin so tight it was difficult to fly, MetaCare softened his skin and made flying easier again.
RediCare seems to work miracles for itching. Lisa got a nasty heat rash in Maui that made her tropical vacation miserable—cortisone, aloe, coconut oil, nothing worked. The first night she tried RediCare, it was reduced by at least 50 percent, and by the third night it was gone. Vanessa shared how an employee’s elderly mother had an itchy scalp rash so severe she’d scratch until she bled, and dermatologists couldn’t figure it out. RediCare spray alleviated the itching immediately, and her mother finally slept through the night.
The Anti-Aging Surprises
Several people mention looking noticeably younger, and their excitement is palpable. One 51-year-old raves about Nextra Retinol, saying she now looks “at least 5-10 years younger—maybe more” with fine lines basically eliminated and deeper ones much softer. People can’t believe how smooth and healthy her skin looks for her age, and she says it’s surprisingly affordable compared to other face creams that don’t even work. Elizabeth, using Tortuga moisturizer for several years, says nearly every day someone comments on how beautiful, dewy, and flawless her skin is. She has no wrinkles at 63 years old.
The Cancer Connection
It’s impossible to miss the cancer-related testimonials, which carry extra weight. One customer wrote about how their son, after chemotherapy treatment, began breaking out in rashes while bathing. After testing showed he was allergic to four different chemicals, Keys was the only product that worked. Jeannette’s husband underwent chemo and three weeks of daily radiation for lymphoma. His oncologists were examining his skin near the end of treatment, and the medical team was stunned at how well his skin held up—he’d been using Solar RX and Luminos. Debbie, the breast cancer patient mentioned earlier, felt she “inadvertently found a gold mine” and when she read the founder’s story about Wendy and her cancer, she just “knew”.
The Pet Parents Chiming In
Dogs get testimonials too! Chana’s 10-year-old terrier Lucy finally stopped constantly itching for the first time in her life thanks to RediCare. Jennifer’s dog was really ill and on antibiotics, but after using KODA ProBiome every day, the vet was amazed at how all her levels had improved at the next check-up. Jason, who works at a pet store and has a Sharpei with terrible skin problems, tried MetaCare after everything else failed—”That stuff is amazing!” he says. There’s even a touching story about a customer with agoraphobia who hadn’t gone outside for over a year, but when her dog’s severe itching and rashes healed with RediCare, she was so grateful she came into the store to personally thank the person who’d sent it.
The Specific Conditions That Got Better
The range of conditions people mention is remarkable: psoriasis, eczema, dermatitis, shingles, meibomitis (inflammation of eyelid glands), surgical wounds from skin cancer removal, radiation burns, heat rash, wasp stings, bug bites, acne, hot spots on dogs, flea problems, and even seizures in a dog that seemed triggered by conventional shampoo. Madlene, who suffered from psoriasis and eczema for many, many years, simply says Keys products “changed my life”.
The Sensory Experience
People don’t just talk about results—they talk about how the products smell and feel. The citrus scents come up again and again. Penny in Chicago says the soap smells “SO GOOD – like fresh juicy grapefruit” and the scent is so invigorating. Nancy describes showering with the soap as feeling “like you’re taking a shower in an orange grove”. Thad from Atlanta says Windsurfer’s scent is “the only scent that I know of that can actually make me smile. A shower with Windsurfer is the best way to start a day”.
The Unexpected Uses
Some testimonials reveal creative applications. Kim sprays Omni Elixir on her closed eyes to reduce allergy symptoms and calls it “Omazing”. Lisa got eaten by mosquitos outside, tried everything for the itch, and finally used her dog’s OmniShield—”Holy shit it worked!!!” she wrote, asking if it’s safe for humans to use as insect repellent instead of DEET (and yes, the company confirmed it’s fine). An actor in Burbank uses Luminos before jumping in the lightbox for HD camera tests, creating an illusion on the skin—he got the part and still uses the same trick for every audition.
The Chemical-Sensitive Crowd
A recurring theme is people who are sensitive to chemicals or committed to natural products. Beth spent countless amounts of money over years searching for products that wouldn’t irritate her skin after continued use, much of the irritation from sensitivity to Vitamin E and other additives. When she liked Island Rx but couldn’t use it on her face because of the Vitamin E, the founder wouldn’t take no for an answer and created the Mangrove product specifically for her. Olivia expresses the frustration many feel: “All the companies I’ve looked at claim they’re natural, but when I look up their ingredients, I’m always disappointed. I was so excited when I found Keys”.
The Professional Endorsements
Some fascinating professional applications come up. Mike, the commercial pilot with burned hands mentioned earlier, needed his skin soft enough to fly comfortably. Ryan, who works in the automotive industry exposed to solvents and lubricants, says his hands are his most valuable tool and using Island Rx and Windsurfer leaves them feeling refreshed, with small scratches and scrapes healing quickly without irritation. Dianne, a barber for 27 years who washes her hands 20-plus times a day, used to suffer red, dried-out hands and knuckles every winter until a customer told her about Galleyon hand soap—now she’s “fallen in love with a soap”.
The Environmental Consciousness
Alexis took Island Rx on a whale-watching trip on the Baja Peninsula where they camped in tents with no running water and were told to bring phosphate-free soap. It worked great, and despite her extremely dry skin, it didn’t feel tight getting out of the shower. Susan from Portland appreciates that products aren’t tested on animals and suggests PETA should add them to their list of humane products—and notes they have.
The Long-Term Loyalty
What’s particularly telling is how many people have been using Keys for years and years. One customer says she’s been using Eye Butter for over 10 years. Nancy from Port St. Lucie has been using Keys Soap since fall of 2004 and loves it—living in an RV and traveling extensively, she appreciates that the soap is thin, lathers generously, and rinses squeaky clean. It’s helped immensely with her eczema, and she no longer needs heavy moisturizers. Lori, who wrote in December 2022, said she’d been using Keys products for probably about 10 years and still loves them, telling others about them regularly.
The Founder’s Accessibility
Several testimonials mention direct contact with the founders, Bob and Wendy, which seems to mean a lot to customers. Kate got a reply from Bob on a Sunday explaining the science behind why Solar Rx helped her rosacea. Beth mentions Bob “would not take ‘no’ for an answer” and created a new product for her specific sensitivity. There’s even a fun origin story from Brian in the UK, a friend of Bob and Wendy’s who “stole” bottles of their soap from their guest bathroom, took them back to the UK, and when his son’s acne cleared up in a week, he emailed Bob to get proper labels and sell him some. He jokes that the whole national launch happened “all because of me!”
The Bottom Line
If you distill all these testimonials down to their essence, it’s people finding relief when they’d almost given up hope. It’s parents finally seeing their kids comfortable in their own skin. It’s cancer patients getting through brutal treatments with dignity. It’s pets who stop suffering. It’s skin looking years younger, rashes disappearing, chronic conditions clearing up, and people feeling clean without feeling stripped. And through it all, there’s this thread of genuine surprise—people didn’t expect it to work this well. They’d been let down too many times before. But something about these formulations, created by people who clearly care, made the difference. As Melody simply put it: “Please let everyone involved know they are deeply appreciated for the time and effort they have put into creating these products. There are a lot of us out here who really benefit from products without chemicals, toxins, etc.”
Have a read for yourself: Read Keys Testimonials
