Just Ask

Keys Help & FAQ’s

This is the way to ask questions about orders, ordering, products, product uses, becoming a Keys reseller, and anything you want to know.  This is an automated system that will reach out to the next available person during normal working hours during the workweek. Our team receives a notice and will get to your request as soon as they can.

Please choose the appropriate department and topics.  This will help us to direct your inquiry to the best person.

But First!  We have a few Frequently Asked Questions (FAQ’s) below the form that might answer your question. So, please check them first.

Please also note that if you are interested in learning about Keys Wholesale Programs, there is a department for that as well.

Category Name > Ordering & Orders
Can I Add To My Order

I forgot to order something.  Can I add to my order?

No, because our order system does not retain credit card information for your security.  We do have the feature to store your credit card information at our merchant bank, but the order origin must be originated by your login.  If it is early enough, we can cancel your order and you can reorder what you need.  Tory, in our shipping department, is pretty fast, so you need to act quickly.